Return policy
Domestic policy – for customers in Sweden
You have the right to cancel your purchase within 14 days of receiving the item.
To return products, order a return slip (cost: SEK 139) from info@budofitness.se (always state your order number).
The return slip is sent via e-mail – print it and attach it to the package, then submit it to a Schenker service point.
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Products purchased in the webshop cannot currently be returned in stores.
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We cannot collect shipments from service points if you arrange shipping yourself. Such shipments must be delivered directly to our main warehouse.
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Customer is responsible for return or size-change shipping costs. The SEK 139 return slip cost is deducted from your refund.
Refund examples:
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Entire order returned: SEK 1,000 + SEK 89 shipping = SEK 1,089. Refunded: SEK 950 (1,089 – 139).
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Partial order returned: SEK 500 product refunded – SEK 139 slip cost = SEK 361.
Size changes are handled as new orders – place a new order and return the old products.
Conditions for approved return
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Item must be in new condition and original packaging.
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Item must not be washed, used, or show signs of handling (stains, perfume, pet hair, etc.).
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Must be properly packaged (original or equivalent packaging).
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Embroidered or specially ordered goods cannot be returned.
International policy
You have the right to cancel your purchase within 14 days of receiving the item.
For returns, you must arrange and pay for shipping yourself.
Shipments must be delivered directly to our warehouse by courier (not to service points).
Warehouse address:
Budo & Fitness Sport AB
Staffanstorpsvägen 115
232 61 Arlöv
Sweden
Always send returns with traceable shipping and notify us by e-mail (info@budo-fitness.com) with your order number and tracking link.
Processing time: 2–5 business days after receiving your return.
Refunds are made via your original payment method.
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Entire order returned: original shipping refunded.
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Partial return: original shipping not refunded.
For non-EU countries:
We do not refund customs fees or local charges, as these are specific to you and your local authorities. We also do not accept any such costs associated with the return shipment.
Conditions for approved return
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Item must be in new condition and original packaging.
-
Item must not be washed, used, or show signs of handling.
-
Must be properly packaged.
-
Embroidered or specially ordered goods cannot be returned.
⚠️ We are not responsible for shipments lost during return shipping.